Robots & Tokens
Robots are API agents scoped to a single workspace. Use them to create and update tickets from external systems.
🤖 Limit: 3 Robots per Workspace
Each workspace can have up to 3 robots. Delete an existing robot to free a slot.
01. Authentication
Generating Tokens
Only Workspace Admins can create robots. Go to Workspace Settings > Robots and create a new integration.
Token Security
Tokens are displayed only once. If you lose a token, you must delete the robot and create a new one to generate a new key.
02. API Usage
Use the robot token as a Bearer token in the Authorization header when calling the API. Each token is tied to the robot's workspace.