Robots & Tokens
Robots are API clients scoped to a single team. Use them to create and update tickets from external systems.
🤖 Limit: 3 Robots per Team
Each team can have up to 3 robots. Delete an existing robot to free a slot.
Managing Robots
Creating a Robot
Only Team Admins can create robots. Go to Team Settings > Robots and create a new integration.
⚠️ IMPORTANT: The access token is shown ONLY once upon creation. If you lose it, you must delete and recreate the robot.
Revoking Access
Deleting a robot immediately invalidates its token. Any external scripts using that token will start receiving 401 Unauthorized errors.
Token Usage
Use the robot token as a Bearer token in the Authorization header when calling the API. Each token is tied to the robot's team.
Ready to start coding?
Check out the full API reference for endpoints and parameters.
View API Reference